Easy Reorder

Add a small card to your Thank you and Order status pages where customers pick when they'd like their reorder email.

📅 Let customers pick their reminder date (Thank you and Order status pages)

Choose whether reminders go out on dates Easy Reorder works out, on dates customers pick themselves, or both.

👤 Who gets reorder emails

Archive, don't delete: how to retire a product or variant so customers still have something to reorder.

🛑 Stop selling a product without breaking reorders

How reminder emails are timed, bundled, held for stock and skipped for opt-outs and subscriptions, and how to turn them on.

✉️ How reorder reminders work

Set per-product and per-variant reminder days on the Products page, turn reminders off for a product, and see which rule wins.

⏰ Set reminder timing for each product

Design your reminder emails with the block editor: 17 block types, fonts, your logo, the footer and postal address, and source code.

🎨 Customize your reminder emails

Personalize reminder emails with variables like first name, product, order details and the customer's reorder link.

🔤 Use variables in your reminder emails

Send yourself a test reminder from the Emails page or the email editor, and what to check before you set an email to Active.

🧪 Send a test email before going live

How Easy Reorder combines products due around the same time into one email, and the Bundle window and Minimum days between emails settings.

📦 Bundle multiple products into a single email

Use Shopify customer tags to keep wholesale, VIP or opted-out customers out of reminder emails, set under Emails → Settings → Sending rules.

🏷️ Exclude customers from reminder emails

Point reminders and the reorder page to a replacement when a product is discontinued, rebranded or changes SKU.

🔁 Substitute discontinued products with replacements

Set the From name, the From email address (where replies go) and your logo for every reminder email.

📨 Set your sender name and where replies go

Send reminders from your own domain to boost deliverability and trust. Add the domain, copy the DNS records, verify.

🌐 Set up a custom sending domain

How the snooze link lets customers push their reminders back 7, 14 or 30 days without unsubscribing, and how to customize it.

⏰ The "remind me later" snooze link

Connect Klaviyo and Easy Reorder adds each customer's personal reorder link to their Klaviyo profile, ready for your emails, SMS and flows.

🔌 Connect Klaviyo to use reorder links in your own flows

Miles

Everything about the automated email reminders: how they work, timing, customization, sender setup, and delivery.

Reorder Reminders

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