Before you flip an email to Active, always send a test to yourself first. Test emails let you preview exactly how your reminder will look in a real inbox: fonts, images, variables, button colors, and all.
🛠️ How to send a test email
There are two ways.
From the Emails page (sends your first email):
In the Easy Reorder app, go to Emails
Click Send me a test at the top of the page
In the Send test email window, check the address in Send to. It starts as your store's contact email, and you can type any address
Click Send test
From the email editor (sends the email you're editing, including changes you haven't saved yet):
Go to Emails → Sequence and click Edit next to the email
Click Send test in the top bar
Enter the address to send the test to
Click Send test again
The test email arrives in seconds, with [TEST] added to the end of the subject line.
📦 What gets used in test emails
Test emails use details from your store's most recent order: the customer's name, the product, its picture and price, the order number and date. If you have no orders yet, you'll see placeholder details, like a sample product and order number, so you can still preview the layout.
✅ What to check in your test
When the test email arrives, look at:
🎨 Layout: does everything look right on mobile and desktop?
🔤 Variables: did all {{...}} placeholders fill in correctly?
🖼️ Images: do they load? Are they the right size?
🔗 Links: click the links to make sure they go where you expect. The snooze links only work in real reminder emails, not in tests
📮 Footer: check your postal address, the "You're receiving this because you ordered from..." line and the Unsubscribe link at the bottom
📱 Mobile rendering: open the test email on your phone, not just on desktop
🌑 Dark mode: many email clients now use dark mode, so test how your design holds up
📲 Test across multiple inboxes
Email rendering can look different in Gmail, Outlook, Apple Mail, and Yahoo. If you have accounts on more than one, send tests to each. It's the best way to catch rendering issues before customers see them.
💡 Pro Tip
Send a test, fix issues, send another test. Treat it like an iteration loop. Don't switch an email to Active until at least one test email looks perfect from the customer's perspective.
⚠️ Note
Test emails only go to the address you type. They're never sent to your customers, so you can send as many as you want without spamming anyone.
Still have questions? Get in touch and we'll help.