Easy Reorder

A step-by-step checklist when reminder emails aren't reaching customers: the switch, who gets emails, products, opt-outs, stock and the queue.

🚨 Customers aren't receiving reminder emails

Why a customer might see no products on the reorder page: no past orders, a different email, product settings, substitutions or the app embed.

🚨 The reorder page is empty or shows no orders

Fix a blank or missing reorder page: check the address, switch on and save the Easy Reorder app embed, and check the Reorder page block.

🚨 The reorder page isn't showing up in my theme

Keep reminder emails out of spam and the Promotions tab: custom sending domain, content, the unsubscribe link and your postal address.

🚨 Emails are going to spam

Troubleshoot DNS records, SPF conflicts and propagation when your custom sending domain won't verify.

🚨 Custom sending domain isn't verifying

Miles

Quick fixes for common issues with emails, the reorder page, and domain setup.

Troubleshooting

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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