Not every product belongs on the reorder page. Maybe it's a one-time purchase, a seasonal item, or something you've stopped selling. Easy Reorder lets you control what customers see without removing anything from your store.
🏷️ Hide products by tag
The easiest way to hide products is with product tags.
In your Shopify admin, add a tag to any product you want excluded (e.g., no-reorder, seasonal, gift-only)
In the Easy Reorder app, go to Emails → Settings and find "Sending rules"
Type the tag in "Excluded product tags" and press Enter. Add as many as you like
Save your changes
A product with any of these tags is hidden from the reorder page, and it also won't be included in reminder emails. The tag has to match exactly, including capital letters.
📦 Hide out-of-stock items
You probably don't want to show products customers can't actually buy. Go to Settings → Product list. Two checkboxes handle this:
Hide out-of-stock products — hides products that are out of stock
Hide out-of-stock variants — keeps the product visible but hides the variants that are unavailable
Turn these on for a cleaner reorder experience.
🔢 Choose a sort order
On the same Settings → Product list tab, "Sort products by" decides the order of the products on the page:
Recent items (default)
Best sellers
Price: high to low
Price: low to high
Most stores stick with "Recent items" because it's the most relevant.
🗃️ What never shows
Archived and draft products don't appear on the reorder page. If a customer bought a product you've since discontinued, you can show a replacement instead. See Substitute discontinued products with replacements.
💡 Pro Tip
Use tags for one-off exclusions (a specific gift card or trial product). Both the tag and the out-of-stock settings work together, so you can use them side by side.
Still have questions? Get in touch and we'll help you set up the right rules.