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πŸ“Š The Reminders Overview: Emails, Reorders, and Revenue

Written by Miles

The Reminders page is where you go to see how your reminder emails are performing. It shows you the big numbers β€” emails sent, reorders driven, revenue attributed β€” plus a feed of every individual reminder that went out.

πŸ“ Where to find it

In the Easy Reorder sidebar, click Reminders. The overview page is the default view.

πŸ“ˆ The KPI cards

At the top, you'll see four cards showing the last 30 days:

  • πŸ“§ Emails sent β€” total reminder emails delivered

  • πŸ›’ Reorders driven β€” number of orders that resulted from a reminder click

  • πŸ’° Revenue driven β€” total revenue from reorders attributed to a reminder

  • ⏳ Upcoming queue (7 days) β€” number of reminders scheduled to send in the next week

These cards give you the pulse of your reminder system at a glance.

πŸ“‹ The activity feed

Below the KPIs, you'll see a paginated feed showing every reminder sent β€” most recent at the top. For each email you'll see:

  • Customer β€” who received it

  • Product β€” what they were reminded about

  • Sent date β€” when it went out

  • Status β€” delivered, opened, clicked, converted

  • Click count β€” how many times the customer clicked links in the email

  • Days to conversion β€” how long after the email the customer placed an order (if they did)

You can filter the feed by status to focus on specific outcomes β€” e.g., only show clicked emails, only show converted ones.

πŸ›’ How attribution works

A reorder is "attributed" to a reminder if the customer places an order within 7 days of receiving the email. The 7-day window covers most real-world reorder behavior β€” customers who get reminded, browse, think about it for a few days, then buy.

If a customer reorders before they get a reminder, the order isn't attributed to Easy Reorder. If they order more than 7 days after the reminder, it's also not counted as a reminder conversion.

For deeper attribution detail, see the "How reorder attribution works" article.

πŸ’‘ Pro Tip

Sort the activity feed by click count or converted to find your best-performing emails. Look at what those emails have in common β€” subject line, product, design β€” and apply those lessons to your other sequences.

πŸ“… Watch trends over time

The 30-day window resets every day. If you want to compare week-over-week or month-over-month, take screenshots or note the numbers periodically. We're working on adding longer historical trends in a future update.

Still have questions? Reach out and we can walk through your performance together.

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